I first wrote on this subject in May 2012 (The social media side of incident response).
Today, it is still my most popular entry on this blog with 5,430 unique views as I write. This means that in any given day since I published it, 6 people somewhere in the world have read that post... I am at once flattered and amazed that some musings derived from the good, bad and ugly of how businesses have tackled crisis communications in the past few years still very much resonate with a lot of you. So here’s the 2014 version...
A blog about information security, payments, risk, fraud, digital innovation and social media... Connect on LinkedIn?
